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72 Megabit Modem CRA-C User Manual
2
Provide the following information along with the equipment
you're returning:
•
Your company name, address, and the name of the person
whom we can contact in case we have any questions.
•
The same Purchase Order Number you gave us when you
requested your RMA number.
•
A description of the equipment, as well as the number of
units you're returning to us.
Don't forget
to include the
model and part number of each unit.
•
Shipping address so that we can return your equipment to
you.
3
So we can determine why you're sending the equipment to us, let
us know which of the following applies to you:
•
The equipment needs an ECO/ECN upgrade.
•
The equipment is defective.
Please tell us what you observed just before
the equipment malfunctioned. Be as detailed
in your description as possible.
•
If there's another reason for returning the equipment, please let
us know what it is so we can help you.
4
Pack the equipment in a shipping carton.
5
Write clearly on the outside of the carton, PairGain’s address and
the assigned
Return Material Authorization Number
:
PairGain Technologies, Inc.
14352 Franklin Avenue
Tustin, CA 92780-7013
Attention:
Repair and Return Department