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Network Management Card User’s Guide 7
Control Console
How to Recover from a Lost Password
Overview
If the
User Name
or
Password
becomes unknown, you can use a local
computer to restore access to a Management Card.
Password-recovery
procedure
To recover from a lost
Password
or
User Name
, do the following:
1. Select a serial port at the computer to be used for a terminal-
emulation connection with the Management Card.
2. Disable any service that currently uses the selected serial port,
such as PowerChute plus or UNIX Respond.
3. Connect the smart-signaling cable (APC part number 940-0024)
that came with the Management Card to the serial port on the
computer and to the serial port on the UPS or chassis.
Note: If the computer uses smart-signaling PowerChute plus,
a smart-signaling cable (APC part number 940-0024 or
940-1524) is already installed. For simple-signaling,
temporarily replace the cable.
4. Run a terminal program, such as HyperTerminal.
5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1
stop bit, and no flow control, then save the changes.
6. Press E
NTER
to display the
User Name
prompt (you may need
to press E
NTER
two or three times).
7. Press the reset button on the Management Card.
8. Press
E
NTER
to redisplay the
User Name
prompt.
9. Use apc for both the
User Name
and
Password
to log in.
Note: If you take longer than 30 seconds to log in, you will
need to repeat steps 6 through 8.
10. Select
System
from the
Control Console
menu.
11. Select
User Manager
from the
System
menu.
12. Select
Administrator
from the
User Manager
menu and follow
the on-screen instructions to change the
User Name
and
Password
settings to the new values.
13. Press C
TRL
-C to exit to the
Control Console
menu.
14. Log out to save the changes.
15. If necessary, reconnect the simple-signaling PowerChute plus
cable replaced in step 3.
16. Restart any service disabled in step 2.