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Paper or envelopes feed improperly
If paper tears, gets skewed, or comes through the printer crumpled, it may not
be entering the printer properly. Try the following:
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Make sure you have loaded the paper correctly, paying special attention to both
paper adjusters.
For instructions on loading plain paper, see “Loading Paper Into the Paper
Tray” in Chapter 1. For instructions on loading other materials see Chapter 4.
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Do not overload the paper tray.
If you use heavier paper, fewer sheets will fit in the paper tray.
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Keep at least a 1/4 inch (6 mm) stack of paper in the paper tray.
Too few sheets can cause paper to feed improperly.
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Do not force paper into the paper tray.
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Try to remove any torn or damaged pieces of paper from the printer.
See “Paper Is Jammed,” earlier in this chapter.
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Take the paper out of the paper tray and check it.
Make sure none of the sheets is curled, bent, or dog-eared.
Make sure the edges of the stack line up evenly.
Make sure the paper adjusters aren’t too snug or too loose. The stack should
lie flat (not bowed).
Load either envelopes or paper (not both) into the paper tray.
Make sure you have inserted envelopes correctly. The flaps should lie flat
against the envelope, the edges should be smoothed flat, and no air should
be trapped in the envelopes. The print side should be down, with the flap on
the right.
When loading transparencies, the side with the tape or the paper backing
should face up. The taped edge or the edge where the paper and the
transparency are joined should go into the paper tray first.
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Be sure the entire output tray is firmly installed in the printer.
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Chapter 6