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Solutions specific to a Mac OS computer
The Chooser doesn’t show the CSW 6000 Series icon
If you open the Chooser and don’t see the CSW 6000 Series icon, you
probably need to install the appropriate printer software. For instructions, see
“Installing the Mac OS Printer Software” in Chapter 2.
Also, make sure the QuickDraw GX software is turned off. You can remove it
from the Extensions folder or use the Extensions Manager to turn it off.
Installation is unsuccessful
If a message tells you that installation was not successful, check to make sure
you turned off virus-detection software. If that doesn’t work, try removing
corrupted fonts (described in the next subsection).
Removing items from your Fonts folder to solve installation problems
Items in your current Fonts folder can interfere with successful installation of
the printer software. To correct the problem, follow these steps:
1 Quit all programs you are currently running.
2 Open the Fonts folder (inside the System Folder) on your computer.
3 Drag the following files out of the Fonts folder.
You may not have all these files in your Fonts folder. Take out only the files
with exactly these names.
m Avant Garde
m Bookman
m Delphian
m Garamond Narrow
m Helvetica Black and Helvetica Compressed
m Lubalin Graph
m Lucida Bright
m Machine
m N Helvetica Narrow
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Troubleshooting