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Handling Incoming Calls
113
Overview for Avaya IP600 Internet Protocol Communications Server
555-233-001 — Issue 5 — November 2000
B
~ Reset Shift Call — If a call number is busy and doesn’t have coverage or the
called number and the coverage are both busy, you have an opportunity to
replace the last digit that was entered. This allows you to call another
extension without having to hang up and redial. Reset Shift Call is a feature
that is active for station to station (internal) calls and for Private Network calls.
The Private Network trunks must signal busy using out-of-band signaling.
Figure 7. Typical Avaya IP600 Call Coverage Options
A
External Call: Active, Busy, Don’t Answer
1
Secretary
B
Internal Calls: Cover All
2
Clerk
C
Internal Call: Active, Busy, Don’t Answer
3
AUDIX Voice Messaging
D
Internal Calls: Send All Calls
4
Message Center Group