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AXIS 700 User’s Manual Appendix A: Troubleshooting
73
Error and Warning Messages
This table lists the error and warning messages that might appear on
the AXIS 700 message display:
Message Description
Scanner lamp failure
The lamp in the scanner is broken. See the scanner
manual for instructions.
Scanner fuse blown
A fuse in the scanner is broken. See the scanner manual
for instructions.
Scanner compression
unit failure
The image compression unit in the scanner did not work
properly. Contact your scanner supplier.
Scanner hardware
failure
The scanner reports a hardware failure. Contact your
scanner supplier.
Scanner firmware failure
The scanner reports a software failure. Contact your
scanner supplier.
SCSI parameter length
illegal
The length of the SCSI command is illegal. Contact your
scanner supplier.
Invalid SCSI command
The scanner does not support the given SCSI command.
Contact your scanner supplier.
Invalid field in SCSI
CDB
The SCSI command includes an invalid field. Contact
your scanner supplier.
SCSI command
sequence illegal
The scanner cannot receive the SCSI commands in the
order they were sent. Contact your scanner supplier.
Invalid field in SCSI
parameter list
The SCSI parameter block includes one or several invalid
fields. Contact your scanner supplier.
Scanner not ready,
please check scanner
and restart the scan
server.
An error has occurred in the communication between the
scanner and the AXIS 700. For example the copier might
have been taken out of scan mode and does not respond
to any commands. That is why the scanner should be
checked and the AXIS 700 restarted.
A timeout has occurred
on the scanner, the job
has been canceled
The AXIS 700 has not had any communication with the
scanner and the scanner has timed out. Scan the
documents again.
Out of memory
The scanned image contains too much data. Please try
another scanning profile. If required, you can expand the
RAM memory as described on the AXIS 700 Support
Web.
Out of scanner image
memory
The internal store in the copier has been filled up. This
can happen if you scan a document with many pages in
the document feeder. When you press send, there is not
enough internal memory to keep the pages. Please divide
the pages and use the scan button instead. The whole
document has to be re-scanned.