Filter
Top Products
7170
Troubleshooting
7170
Troubleshooting
Problem:
Setup Assistant CD does not automatically start.
Solution:
If the CD-ROM does not start the Setup Assistant automatically, it
could be that the computer is running other applications that are
interfering with the CD drive.
1. If the Setup Assistant Welcome screen does not appear within 15-
20 seconds, open up your CD-ROM drive by double-clicking on the
“My Computer” icon that is located on your desktop.
2. Next, double-click on the CD-ROM drive that the Setup Assistant
CD has been placed in to start the installation.
3. The Setup Assistant should start within a few seconds. If, instead,
a window appears showing the files on the CD, double-click on the
icon labeled “SetupAssistant”.
4. If the Setup Assistant still does not start, reference the section
titled “Manually Configuring Network Settings” (page 62) of this
User Manual for an alternative setup method).
Problem:
Setup Assistant cannot find my Router.
Solution:
If the Setup Assistant is not able to find the Router during the
installation process, please check the following items:
1. If the Setup Assistant is not able to find the Router during the
installation process, there may be third-party firewall software
installed on the computer attempting to access the Internet.
Examples of third-party firewall software are ZoneAlarm, BlackICE
PC Protection, McAfee Personal Firewall, and Norton Personal
Firewall. If you do have firewall software installed on your
computer, please make sure that you properly configure it. You
can determine if the firewall software is preventing Internet access
by temporarily turning it off. If, while the firewall is disabled,
Internet access works properly, you will need to change the firewall
settings to function properly when it is turned on. Please refer to
the instructions provided by the publisher of your firewall software
for instructions on configuring the firewall to allow Internet access.
2. Unplug power to the Router for 10 seconds, and then plug the