Belkin F5D9630-4 Modem User Manual


 
75
Troubleshooting
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Router. Close the wireless utility, and reopen it. If the correct
network name now appears under “Available Networks”, you
may have a range or interference problem. Please see the
suggestions discussed in the section titled “Placement of your
Wireless G Plus MIMO ADSL2+ Modem Router” of this User
Manual.
2. Using a computer that is connected to the Router via a network
cable (as opposed to wirelessly), ensure that “Broadcast SSID”
is enabled. This setting is found on the Router’s wireless
“Channel and SSID” configuration page.
If you are still unable to access the Internet after completing these
steps, please contact Belkin Technical Support.
Problem:
My wireless network performance is inconsistent.
Data transfer is sometimes slow.
Signal strength is poor.
Difficulty establishing and/or maintaining a Virtual Private Network
(VPN) connection.
Solution:
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when
the distance between devices increases. Other factors that will
cause signal degradation (metal is generally the worst culprit) are
obstructions such as walls and metal appliances. Note also that
connection speed may decrease as you move farther away from the
Router.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, five to 10 feet
from the Router.
Changing the wireless channel—Depending on local wireless traffic
and interference, switching the wireless channel of your network
can improve performance and reliability. The default channel the
Router is shipped with is channel 11; you may choose from several
other channels depending on your region. See the section on page
XX [insert the correct pg no.] entitled “Changing the Wireless
Channel” for instructions on how to choose other channels.
Limiting the wireless transmit rate—Limiting the wireless
transmit rate can help improve the maximum wireless range and