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Setting up or using a BT Total Broadband feature
For example: BT email set-up, using BT Broadband Talk, connecting to your Hub
using wireless, BT security set-up and more.
Find out what’s included in your BT Total Broadband service and how to
set up features such as email, security, your Home Page and web space at
If you’ve got a specic question, it may have been asked before. Search our
frequently asked questions online at
If you can’t nd what you’re looking for, maybe another BT Total Broadband user
can answer your question in our online forum – go to
Setting up or using a non-BT Total Broadband feature
For example: your own broadband equipment (i.e. you aren’t using a BT Home
Hub), a computer, printer, MP3 player, games console, new software package,
setting up a new laptop, help with a virus, help connecting additional PCs to your
Hub and more.
BT Home IT Support advisors can offer you straightforward, jargon-free help
with a wide range of computer-related issues such as printers and camera set-up,
over the phone
1
or in person
2
. To nd out more, call 0800 876 6542 or go to
1 £9.99 per month with minimum 3-month subscription or £25 one-off fee for a single call. Some technical queries may
not be resolvable. Fair usage policy applies. Exclusions, terms and conditions apply.
2 Engineer visits: costs start from £50.