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If you no longer have a need for old electrical equipment, please dispose of it
following your local authority’s recycling advice. For more information, please
contact your local authority or the equipment’s seller.
Unplug it from the mains, then follow the leads and unplug them from your
computer (if not using wireless) and ADSL lter. Follow the guide
or the set-up insrtructions on page 11 to set up your new BT Home Hub and
reconnect your computer.
If using wireless, you’ll need to set up your wireless connections again using
the security details for your new Hub. The set-up instructions in this guide will
show you how to do this.
If you use BT Broadband Talk, your existing talk number should be
automatically activated on your Hub shortly after it’s connected to broadband.
You’ll know this when the Phone light glows blue. If it doesn’t glow blue within
a few hours, you can activate it yourself. Please go to to nd
out how to do this.
If you’re using BT Hub Phones, you’ll need to pair these to your new Hub.
Please follow the instructions in your BT Hub Phone User Guide.
If you’re a member of BT FON, simply opt-in again using your new Hub.
Please go to
If you’ve received your new Hub as a replacement for a faulty one, please
return the faulty Hub using the returns envelope sent with the replacement.
Yes. We recommend that the extension lead is in good condition and is no longer
than ten metres. Using extension leads can affect broadband performance. To nd
out about using ADSL lters with extension leads, please see ‘Fitting lters – what
do I do?’ on page 36.