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TROUBLESHOOTING 6 - 9
JAM B (paper jam at the entrance to the fusing roller)
If there is a paper jam at the entrance to the fusing roller, follow the same steps to remove the jammed
paper as for JAM C (paper jam where the paper comes out of the printer). Otherwise, follow the steps
below:
1
Open the back cover.
2
Remove the jammed paper by holding it with both hands and pulling it slowly toward you.
Figure 6-3
3
If the paper is caught in the registration roller, remove the jammed paper by holding it with both
hands and pulling it slowly toward you.
Figure 6-4
The fusing roller is extremely hot during operation. Remove the paper carefully.
If you have the duplex unit installed, open the duplex back cover and then duplex inside unit first
before open the back cover of the printer.
JAM B