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13 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Unable to
Change
Unable to
Clean
Unable to
Init.
Unable to
Print
Unable to
Scan
The machine has a mechanical
problem.
—OR—
A foreign obstacle, such as a clip
or ripped paper, is in the machine.
Open the scanner cover and remove any
foreign obstacles from inside the machine. If
the error message continues, disconnect the
machine from the power for several minutes
then reconnect it. The machine’s memory will
hold faxes for 24 hours, so you will not lose any
important messages. If the error message
continues after the machine was disconnected,
please follow the procedure below to transfer
the faxes to another fax machine.
Check whether the machine has faxes in
memory
1.Press Menu/Set, 9, 0, 1.
2. If the machine has no faxes, the LCD shows
No Data.
—OR—
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
—OR—
You can forward the remaining faxes to your
PC. Please see Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4.Press Mono Start.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set, 9,
0, 2 in Step1.
Transfer faxes to your PC
You can move the faxes from your machine’s
memory to your PC.
5.Press Menu/Set, 2, 5, 1.
6. Using
▲ or ▼ , select 1.PC Fax Receive,
and then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
7. To transfer all faxes to your PC, press 1.
—OR—
To keep all faxes in the machine’s memory,
press 2.
(For Windows
®
, see Chapter 6 in the Software
User’s Guide on the CD-ROM.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION