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TROUBLESHOOTING
TROUBLESHOOTING
Problem Solution
(1) The display stays blank after you have
turned on the machine, or abnormal char-
acters are displayed.
●
Check that the AC adapter is connected.
●
Check that the rechargeable Ni-MH bat-
tery is properly charged. (PT-9600 only)
●
Reset the machine by:
- (PT-3600) unplugging the AC adaptor,
and leaving it unplugged for about one
minute, then and plugging it in again
- (PT-9600 only) pressing the reset button
in the battery compartment at the bottom
of the machine
☞ The text and formats in the display will be
erased and under certain circumstances
the entire contents of the memory will be
cleared.
(2) The machine does not print or the printed
characters are blurred.
●
Check that the tape cassette has been
inserted properly.
●
If the tape cassette is empty, replace it
with a new one.
●
Make sure that the tape compartment
cover has been closed.
(3) The text is printed on striped tape.
●
You have reached the end of the tape in
the cassette. Replace it with a new one.
(4) The P-touch is not working correctly.
●
Reset the P-touch by turning it off, then
while holding down d and R, turning
the machine back on.
☞ All settings will be reset to their defaults
and the entire contents of the memory will
be cleared. If it necessary to keep the cur-
rent settings and stored files, back them up
to the computer using the P-touch Backup
Manager.
Reset button