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Troubleshooting and routine maintenance
Compatibility
If you are having difficulty sending or receiving a fax due to
possible interference on the phone line, we recommend that you
try setting the compatibility to BASIC.
1
Press Menu/Set, 0, 2.
2
Press ▲ or ▼ to select BASIC
(or NORMAL).
Press Menu/Set.
3
Press Stop/Exit.
Document Jam or Paper Jam
Document Jam
The documents were not inserted or fed properly, or were too long.
1
Remove any paper that is not jammed from the ADF.
2
Open the top cover by lifting the lever on the right side of the
top cover.
3
Pull the document toward the front of your fax machine.
4
Close the top cover. Press down on both sides of the top
cover until it clicks.
FAX-837MC only
■ BASIC reduces the default modem speed to 9600 bps.
Unless interference is a recurring problem on your phone
line, you may prefer to use it only when needed.
■ NORMAL sets the modem speed at 14400 bps.
2.COMPATIBILITY
Top Cover
Document is jammed.