Troubleshooting
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6
Jam Tray 1 (Paper jam inside the paper tray) 6
Jam Tray 1
If a paper jam occurs inside the paper tray, follow these steps:
a Pull the paper tray completely out of the printer.
b Use both hands to slowly pull out the jammed paper.
Note
Pulling out the jammed paper downward allows you to remove the paper easier.
c Make sure that the paper is below the maximum paper mark. While pressing the green paper-guide
release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.