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Troubleshooting
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6
Other problems 6
For Macintosh with USB 6
BR-Script 3 (HL-3075CW only) 6
Problem Recommendation
The printer does not appear in
Print Setup Utility (Mac OS X
10.4.11) or Print & Fax in
System Preferences (Mac OS
X 10.5.x and 10.6.x).
Make sure the printer is powered on and that no error messages on the LCD.
Make sure that the USB interface cable is connected directly to the Macintosh
and that it is connected to the USB port of the printer.
Make sure the printer driver is installed correctly.
Unable to print from the
application.
Make sure that the supplied Macintosh printer driver is installed in the Hard Disk
and that it is chosen with Print Setup Utility (Mac OS X 10.4.11) or Print&Fax
in System Preferences (Mac OS X 10.5.x and 10.6.x).
Problem Recommendation
The print speed slows down. Add optional memory. (See Installing extra memory on page 99.)
The printer cannot print EPS data
that includes binary.
You need the following settings to print EPS data:
a For Windows
®
7 and Windows Server
®
2008 R2: Click the Start button and
Devices and Printers.
For Windows Vista
®
: Click Start button, Control Panel, Hardware and
Sound, and then Printers.
For Windows
®
XP and Windows Server
®
2003/2008: Click Start button,
and select Printers and Faxes.
b For Windows
®
7 and Windows Server
®
2008 R2: Right-click the Brother
HL-3075CW series icon, choose Printer properties and select Brother
HL-3075CW BR-Script3.
For Windows
®
XP, Windows Vista
®
and Windows Server
®
2003/2008:
Right-click the Brother HL-3075CW BR-Script3 icon and select
Properties.
c From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.