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Make sure that the paper or other print media is loaded properly in the
paper tray and that the guides are not too tight or too loose against
the paper stack.
Set the paper guides correctly. (See Loading paper in the standard
paper tray on page 10.)
If you are using the MP tray, see Loading paper in the multi-purpose
tray (MP tray) on page 12.
The paper tray may be too full.
Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
Ghost
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media on page 14.)
Make sure that you choose the proper media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other print media on page 14 and Basic tab in the Software
User’s Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 164.)
The fuser unit may be contaminated. Call Brother Customer Service
at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER
(in Canada).
Wrinkles or creases
Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
Make sure that paper is loaded properly. (See Loading paper in the
standard paper tray on page 10.)
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
B DEFGH
abc efghijk
ACD
bcde
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