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Document Jam The document was not
inserted or fed properly, or the
document scanned from the
ADF was too long.
See Document jams on page 145 or Using the
automatic document feeder (ADF) on page 20.
DR Mode in Use The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to Off. (See Turning off
distinctive ring on page 57.)
Drum Error The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 157.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 164.)
Duplex Disabled The duplex tray is not installed
properly.
Remove the duplex tray and install it again.
Fuser Error The temperature of fuser unit
does not rise at a specified
temperature within specified
time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine for
15 minutes with the power on. The machine can
be turned off for approximately 60 hours without
losing faxes stored in the memory. (See
Transferring your faxes or Fax Journal report
on page 144.)
The fuser unit is too hot.
Jam Duplex The paper is jammed in the
duplex tray.
(See Paper jams on page 147.)
Jam Rear The paper is jammed in the
back of the machine.
(See Paper jams on page 147.)
Jam Inside The paper is jammed inside
the machine.
(See Paper jams on page 147.)
Jam MP Tray The paper is jammed in the MP
tray of the machine.
(See Paper jams on page 147.)
JamTray1
JamTray2
The paper is jammed in the
paper tray of the machine.
(See Paper jams on page 147.)
No Paper The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray or MP tray.
Remove the paper and load it again.
No Response/Busy The number you dialed does
not answer or is busy.
Verify the number and try again.
No Toner The toner cartridge or the drum
unit and toner cartridge
assembly is not installed
properly.
Re-install the toner cartridge or the drum unit
and toner cartridge assembly.
No Tray The paper tray is not
completely closed.
Close the paper tray properly.
Error Message Cause Action