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Troubleshooting
#022
Cause Sending faxes from a computer is restricted.
Action
The restriction needs to be canceled. Contact your administrator for more details.
e-Manual Security Restricting Destination Operations/Sending Functions Restricting Fax Sending from a
Computer
#037
Cause 1 The machine’s memory is full.
Action 1 Print, send, or delete any documents stored in the memory.
Action 2
For a copy job, divide the document into two or set <Original Type> to <Text/Photo (High Speed)> before copying.
e-Manual Copy Selecting Image Quality (Copy)
Cause 2 The data size exceeds the machine’s available memory.
Action Reduce the data resolution or change the file format to reduce the data volume.
#054
Cause 1 A user abbreviation or a user fax number is not registered when sending a fax from a computer.
Action Register the user abbreviation and the user fax number.
Cause 2
The recipient’s fax number exceeds 40 digits when sending a fax from a computer or importing a destination from the
address book.
Action Reduce the recipient’s fax number under 40 digits.
#099
Cause You unintentionally canceled a job.
Action Try to resend the job.
#995
Cause The job waiting to be sent or received has canceled by a user.
Action Retry to send or receive the job as needed.