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Friday from 8 am to 10 pm Eastern Standard Time(EST), except on
holidays.
If you seem to have an operational problem, try to solve it by referring
to the information in Chapter 7, Troubleshooting. If you cannot quickly
resume normal operation, contact CCSI's experienced support personnel
at the help desk.
Canon also provides a bulletin board service (BBS). Call the help desk
to obtain the number for the BBS.
If you use CompuServe, you can access the Canon Peripherals Forum.
Just type GO CANON at any CompuServe prompt.
Customer support for Canadian residents is available at 416-795-2083
from 9 am to 7 pm EST (except holidays). In other countries, please
contact your Canon dealer.
Servicing the Printer
The Canon Bubble Jet Printer BJ-230 is designed with the latest
technology to help you realize years of trouble-free operation. The blue
warranty card that came with your printer describes CCSI's limited two
year warranty for its Bubble Jet Printers. Be sure to read the warranty
information and save the blue card. Also, save your original invoice or
receipt to verify the date of purchase. If you feel your Bubble Jet Printer
BJ-230 needs servicing, call the Canon referral service at 1-800-848-
4123 to locate the CCSI Authorized Service Facility (ASF) nearest you.
If you are interested in service after your CCSI warranty expires, contact
the nearest CCSI Authorized Service Facility about the options it makes
available to its customers.