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Chapter 4 Troubleshooting
Error code U02
Cause Number of scanned document sheets is less than the set
number of sheets in the verify scan.
Remedy Two or more sheets may have been fed when the document is
scanned. Press the Stop key to reset the counter to “0”. Check the
number of scanned images with the number of document sheets to
see if all document sheets have been correctly scanned, and scan
the document again.
Error code H01
Cause The optional imprinter’s ink cartridge is not installed.
Remedy Install the imprinter cartridge properly.
Error code H02
Cause Endorser ED600 (option) connection error
Remedy Connect the endorser ED600 properly.
Error Code P00, P01, P02, P03, P04, P06, P08, P10, P20
Cause Scanner paper jam
Remedy Remove the jammed paper. (P.70)
Error code P30
Cause Endorser ED600 paper jam
Remedy Remove the paper jammed from inside the endorser ED600
according to the instructions in the Endorser ED600 Instructions.
Error code P80
Cause Paper feed error
Remedy Open and close the upper unit.
Error code J18
Cause A document was skewed.
Remedy Remove the skewed document.
Then, scan the document again after checking that the image on
the document fo which this error occurred has been properly
scanned.