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The LOW INK light comes on
Is it time to replace the Confirm the type of ink installed in your printer
ink tanks? and check the ink tank (see page 2-6).
Paper Trouble When Printing
The paper is jammed
Follow the steps in Clearing Paper Jams (see page 3-8) and remove the paper.
The paper does not feed properly
Paper does not feed / Paper feeds diagonally
Is the paper too thick? You cannot use paper that exceeds 38 lb (105 g/m
2
)
(see page 3-1).
Is there too much paper You can load up to 50 sheets (20 lb or 75 g/m
2
) when
loaded in the printer? feeding from the paper supply tray (40 sheets with
High Resolution Paper), but only one sheet at a time
when feeding manually.
Is the paper bent or curled? Do not use paper that is bent or creased. Smooth
out all curls before using curled paper (see page 3-6).
When feeding manually, is Align the paper guide with the left edge of the paper
the paper guide set properly? (see page 3-5).
When feeding from the paper Place the edge of the paper so it fits under the clips
supply tray, is the paper (see page 3-4).
loaded correctly into the
tray?
Troubleshooting
Chapter 5 Troubleshooting 5-3