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Printing is unclear
Is ink flowing properly The BJ cartridge may be out of certain ink colors, or
from the BJ cartridge? the print head may be blocked. Print a Nozzle Check
Pattern to check the condition of the print head
(see page 2-2).
If the Nozzle Check Pattern does not print correctly,
the print head may be blocked. Perform the print head
cleaning procedure (see page 2-4).
If you still cannot print, replace the ink tanks (see
page 2-6).
Was the protective cap If you reattached the protective cap and tape after they
or tape reattached after have been removed, dirt and air can enter the ink tank,
it was removed? and ink may stop flowing. If the protective cap and
tape have been reattached, remove them immediately
and clean the print head (see page 2-4).
Are you printing on the Paper has a right side and a wrong side for printing.
wrong side of the paper? Confirm which side of the paper to print on and reset
the paper in the printer.
Printing has a “scratched” appearance
Is the paper too thick? You cannot use paper that exceeds 38 lb (105 g/m
2
)
(see page 3-1).
Is the paper bent or Do not use paper that is bent or creased. Smooth out
curled? all curls before printing.
Are you printing on the Paper has a right side and a wrong side for printing.
wrong side of the paper? Confirm which side of the paper to print on and reset
it in the printer.
5-8 Troubleshooting Chapter 5