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D-27
User Guide for Cisco Secure ACS for Windows Server
78-16592-01
Appendix D CSUtil Database Utility
Decoding Error Numbers
CSUtil.exe exports Windows Registry information for Cisco Secure ACS to a file
named
setup.txt.
Decoding Error Numbers
You can use the -e option to decode error numbers found in Cisco Secure ACS
service logs. These are error codes internal to Cisco Secure ACS. For example,
the CSRadius log could contain a message similar to the following:
CSRadius/Logs/RDS.log:RDS 05/22/2001 10:09:02 E 2152 4756 Error -1087 authenticating geddy
- no NAS response sent
In this example, the error code number that you could use CSUtil.exe to decode
is “-1087”:
C:\Program Files\CiscoSecure ACS vx.x\Utils: CSUtil.exe -e -1087
CSUtil v3.0(1.14), Copyright 1997-2001, Cisco Systems Inc
Code -1087 : External database reported error during authentication
Note The -e option applies to Cisco Secure ACS internal error codes only, not to
Windows error codes sometimes captured in Cisco Secure ACS logs, such as
when Windows authentication fails.
For more information about Cisco Secure ACS service logs, see Service Logs,
page 11-31.
To decode an error number from a Cisco Secure ACS service log, follow these
steps:
Step 1 On the computer running Cisco Secure ACS, open an MS DOS command prompt
and change directories to the directory containing CSUtil.exe. For more
information about the location of CSUtil.exe, see Location of CSUtil.exe and
Related Files, page D-2.