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Cisco IP/TV 3400 Series Servers User Guide
OL-4467-01
Appendix C Instructions for Recovering IP/TV Servers
Recovering Cisco IP/TV 3426 and 3427 Servers
The product recovery program window appears, displaying the following options
for recovery:
• Factory contents: Reformat your hard disk and install Windows 2000, device
drivers, and preinstalled applications.
If you select this option, all data on the boot partition of IP/TV Server and all
media files in the media root directory of IP/TV Server will be lost except for
the sample.avi file.
• Individual Partition: Restore a selected partition to your hard disk
If you select this option the recovery program reinstalls the operating system
and required software in the boot partition. You can use this option to restore
corrupted operating system partitions.
Step 3 Choose the desired option and press Enter to continue.
The Terms and Conditions window appears.
Step 4 Enter Yes to accept the prescribed conditions.
The Run the Product Recovery Program window appears.
Step 5 Enter Yes to continue.
The Run the Product Recovery Program (Continue) window appears. A message
in this window alerts you to back up any files that you want to keep.
Step 6 Enter Yes to continue with the recovery process.
Note If you need to back up files, enter No to abort the recovery process. Run
the recovery program after you have backed up your files.
The Attn. Read this before you continue window appears with a message to not
restart the system until the recovery procedure is complete.
Step 7 Enter Yes to begin the recovery of Cisco IP/TV 3426 Server.
The recovery program reimages the hard disk. The Recovery is Complete window
appears with a message that prompts you to remove the CD from the CD-ROM
drive before you restart the server.
Step 8 Remove the CD from the CD-ROM drive and press Enter to restart IP/TV Server.
IP/TV Server reboots. The recovery program installs Windows 2000, and restores
Cisco IP/TV 3426 Server to the factory default configuration. When the logon
message box appears, IP/TV Server is ready.