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Solving Problems 33
If you cannot print to a USB printer
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
REINSTALL THE PRINTER DRIVER — See page 18.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 47.
VERIFY THE PRINTER CABLE CONNECTIONS — Ensure that the printer
cable is connected as described on page 17.
ENSURE THAT THE PRINTER IS TURNED ON — See the documentation
supplied with the printer.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS
Windows XP
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed, right-click
the printer name.
5 Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
Windows 2000
1 Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon.
2 Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
REINSTALL THE PRINTER DRIVER — See page 18.