Dell 2200 Personal Computer User Manual


 
Solving Problems 45
Resolving Other Technical Problems
Reinstalling Drivers
NOTICE: The Dell | Support website, support.dell.com, and the
Dell
Dimension ResourceCD
provide approved drivers for Dell™ computers. If you
install drivers obtained from other sources, your computer might not work
correctly.
A driver is a software program that allows a hardware device controller to
function properly and to communicate with the computer. Sometimes you
can fix a device problem by reinstalling its driver:
1 From the Windows desktop, insert the Dell Dimension ResourceCD
into the CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go
to step 5.
2 When the ResourceCD Installation program starts, follow the
prompts on the screen.
3 When the InstallShield Wizard Complete window appears, remove
the ResourceCD and click Finish to restart the computer.
GO TO THE DELL | SUPPORT WEBSITE Go to support.dell.com for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 90 for a description of the hardware and
software support provided by Dell.
E-MAIL DELL Go to support.dell.com, and then click E-Mail Dell in the
Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See "Dell Technical
Support Policy" on page 90 for a description of the hardware and software support
provided by Dell.
CALL DELL If you cannot solve your problem using the Dell | Support
website or e-mail service, call Dell for technical assistance (see page 92). See
"Dell Technical Support Policy" on page 90 for a description of the hardware and
software support provided by Dell.