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44 Solving Problems
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TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone
directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
Windows XP
1 Click the Start button, and then click Control Panel.
2 Click Printers and Other Hardware, and then click Phone and Modem
Options.
3 Click to highlight your connection type in the displayed list.
4 Click the Dialing Rules tab, and then click the Edit button.
5 Click to place a checkmark in the To Disable Call Waiting box.
6 Select the disable code from the drop down menu (for example, *70).
7 Click Apply, and then click OK.
Windows 2000
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click the Phone and Modems Options icon.
3 In the Locations window, select the location for which you want to disable call
waiting, and then click Edit.
4 Ensure that To disable call waiting, dial: is checked and then select the proper
code according to the information in your telephone directory.
5 Click Apply and then click OK.
6 Close the Phone and Modems Options window.
7 Close the Control Panel.
BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE
PROVIDER — Contact an Internet service provider to subscribe.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the
Outlook Express e-mail program open, click File. If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.
CONTACT YOUR INTERNET SERVICE PROVIDER — Contact your Internet
service provider for assistance.