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2
SECTION 2
Solving Problems
Finding Solutions
Accessing Help
Power Problems
Error Messages
Video and Display Problems
Sound and Speaker Problems
Printer Problems
Modem and Internet Connection Problems
Scanner Problems
Touch Pad or Mouse Problems
External Keyboard Problems
Unexpected Characters
Drive Problems
PC Card Problems
Network Problems
General Program Problems
E-Mail Problems
If Your Computer Gets Wet
If You Drop or Damage Your Computer
Resolving Other Technical Problems
Drivers
Resolving Software and Hardware Incompatibilities
Using Microsoft
®
Windows
®
System Restore
Reinstalling Microsoft
®
Windows
®
XP