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Solving Problems 57
Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running at the time the message appeared.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
CHECK THE AC ADAPTER — Check the AC adapter cable connections. If
the AC adapter has a light, ensure that the light is on.
CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET —
Bypass power protection devices, power strips, and the extension cable to verify
that the computer turns on.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent
lights, halogen lamps, or other appliances.
ADJUST THE POWER PROPERTIES — Your computer may be in standby or
hibernate mode. For information on power management modes, see the Tell Me
How help file, or search for the keyword standby or hibernate in the Windows XP
Help and Support Center. To access help files, see page 56.
RESEAT THE MEMORY MODULES — If the computer power light turns on
but the display remains blank, reseat the memory modules (see page 93).
THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION
DRIVE — The file that you are trying to copy is too large to fit on the disk, or
the disk is too full. Try copying the file to a different disk or use a larger capacity
disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
CHARACTERS: \ / : * ? “ < > | — Do not use these characters in
filenames.