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Troubleshooting 103
Troubleshooting Software and Hardware
Problems in the Microsoft
®
Windows
®
XP
Operating System
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, use
Windows Help and Support
to resolve
the incompatibility:
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
1
Click
Start
→
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem and click
Next
to follow the remaining troubleshooting steps.
Restoring Your Operating System
If you received an Operating System CD with your computer, you can use it to
restore your operating system. However, using the Operating System CD also
deletes all data on the hard drive. Use the CD only if System Restore did not
resolve your operating system problem. For instructions, see "Using the
Operating System Media" on page 105.
Using Microsoft
Windows System Restore
The Windows operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data
files) if changes to the hardware, software, or other system settings have left
the computer in an undesirable operating state. Any changes that System
Restore makes to your computer are completely reversible.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default view,
so they may not apply if you set your Dell computer to the Windows Classic view.
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