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86 Troubleshooting
NO TIMER TICK INTERRUPT — A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 75).
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN —
You have too many programs open. Close all windows and open the program
that you want to use.
OPERATING SYSTEM NOT FOUND — Reinstall the hard drive (see "Hard Drive"
on page 109). If the problem persists, contact Dell (see "Contacting Dell" on
page 132).
OPTIONAL ROM BAD CHECKSUM — The optional ROM has failed. Contact
Dell (see "Contacting Dell" on page 132).
A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
1
Click
Start
→
Control Panel
→
Add or Remove Programs
→
Programs and
Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
See the program documentation for installation instructions.
SECTOR NOT FOUND — The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard drive.
Run the Windows error-checking utility to check the file structure on the
hard drive. See Windows Help and Support for instructions (click
Start
→
Help and Support). If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
SEEK ERROR — The operating system cannot find a specific track on the
hard drive.
SHUTDOWN FAILURE — A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 75).
TIME-OF-DAY CLOCK LOST POWER — System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
book.book Page 86 Thursday, August 7, 2008 5:00 PM