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NetWin 110 HBA User’s Guide Page C-1
C. Troubleshooting
There are several circumstances in which your system may operate in an unexpected manner. This chapter provides
information regarding unusual situations.
If you have problems during or after installation, contact your supplier.
C.1. SCSIport Miniport Driver Does Not See Targets
Situation:
Windows does not see the targets. If there is no LUN 0, Windows will not see the targets.
Resolution:
Map LUN 0 to enable Windows to see the targets by doing one of the following:
• Make sure that automapping is enabled.
• Manually map LUN 0 to the target.
C.2. The AutoPilot Manager Utility Cannot See Other HBAs or Hosts
Situation:
Although the AutoPilot Manager utility is installed, only local host bus adapters (HBAs) are visible. The other HBAs
and hosts in the SAN cannot be seen.
Resolution:
The server running the AutoPilot Manager utility must have a physical Fibre Channel connection to the SAN. All
NetWin 110 HBAs in the SAN will be visible if:
1. The other servers have a Fibre Channel connection to your zone of the SAN.
2. The other HBAs are Emulex NetWin 110 HBAs.
Note: Remote capabilities of the AutoPilot Manager utility are subject to fabric zoning configuration.
Remote hosts to be discovered and managed by the AutoPilot Manager utility must be in the same
zone.
C.3. Cannot See New LUNs (Windows)
Situation:
Although new LUNs were created on the storage array, they do not appear in the AutoPilot Manager utility.
Resolution:
Refresh the screen.