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7-10
Maintenance and Troubleshooting
R4C0910
Rev. C
A5 size TRBLE.FM
1/12/00 Pass 3
L
Proof Sign-off:
SEI Y.Takasaki M.Fujimori
M.Fujimori
SEI M.Kauppi
The scanner software does not work properly.
Cause What to do
Software is not installed
properly.
Make sure your software is installed
correctly.
For Windows 98 users:
Check if your scanner is listed more
than once in the
Scanners and
Cameras Properties
dialog box. To
view the dialog box, double-click the
Scanners and Cameras
icon in
Control Panel. Remove your scanner
every place it appears in the dialog box,
then reinstall EPSON TWAIN Pro
following the instructions in the
Chapter 3.
Note:
When reinstalling the scanner software, if
a dialog box does not appear and a message
box, followed by a dialog box requesting
the EPSON Scanners Driver Disk
appears instead, insert the scanner
software CD in the CD-ROM drive. Make
sure to specify the correct drive letter, the
EPSON
folder, the folder of your preferred
language, and the
Win98
folder as the
location.
Computer system doesn’t
meet the requirements.
Make sure your computer meets the
memory and other system
requirements specified for the
software you are using.
Not enough memory is
available.
Make sure the computer has enough
memory for your software. If the
computer does not have enough
memory available, see your software
and computer documentation for
details.