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B-6
Contacting Customer Support
R4C0910
Rev. C
A5 size SUPPORT.FM
1/12/00 Pass 3
L
Proof Sign-off:
SEI Y.Takasaki M.Fujimori
M.Fujimori
SEI M.Kauppi
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our
clients have access to advice. Operators on the Helpdesk can aid
you in diagnosing hardware and software problems. They can
also advise you on the latest EPSON products and where the
nearest dealer or service agent is located. Many types of queries
are answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster we
can help solve the problem. This information includes the
User’s
Guide
for your EPSON product, type of computer, operating
system, application programs, and any other information you feel
is required.
Phone: (02) 9903 9040
Fax: (02) 9903 9189