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Troubleshooting
Most problems you may encounter while operating your printer
have simple solutions. If you have a printer problem, find it in the
list below and then see the appropriate page for help.
Power supply
l
Power is not being supplied.
Printing
l
The printer does not print.
l
The print is faint or uneven.
l
Dots are missing in printed characters or graphics.
l
Printed characters are not what you expected.
l The print position is not what you expected.
Paper handling
l
Single sheets do not feed properly from the paper
cassette.
l
Single sheets do not feed properly from the manual
insertion slot.
l
Continuous paper does not feed properly.
See 3-17.
See
3-17.
See
3-18.
See 3-19.
See 3-19.
See 3-20.
See 3-21.
See 3-22.
See 3-22.
You can check the operation of your printer using the self test. See
“Running the Self Test” in Chapter 1. If the self test works properly,
the problem probably lies in the computer, the software, or the
interface cable. If the self test does not work, contact your dealer or a
qualified service person for assistance.
3-16
Using the Printer