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Troubleshooting
Power supply
Power is not being supplied.
l
The lights on the control panel do not go on.
Check that the power cord is plugged into the electrical
outlet properly.
If the electrical outlet is controlled by an outside switch or
automatic timer, use a different outlet.
Plug another electrical device into the outlet to determine
whether the outlet is operating properly.
l The lights come on briefly and then go off. The lights stay off even when
the
power is
turned on again.
Check that the printer’s voltage rating matches the voltage of
your electrical outlet. If the voltages do not match, unplug
the printer and contact your dealer immediately. Do not
reconnect the power cord to an electrical outlet.
Printing
The printer does not print.
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The READY light is on but nothing is printed.
Check that the software is installed properly for your printer.
Check the software’s printer settings.
Check both ends of the interface cable between the printer
and the computer. Make sure this cable is a shielded twisted-
pair parallel cable that meets both the printer and computer
specifications.
l The READY light is-flashing.
The printer may be out of paper. Load paper in the printer.
Using the Printer
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