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Where to Get Help
If you purchased your computer in the United States,
Epson America provides local customer support and service
through a nationwide network of Authorized Epson Service
Centers. Epson also provides support services through the
Epson Connection” at: 1-800-922-8911.
Call the Epson Connection for the following:
Technical assistance with the installation, configuration,
and operation of Epson products
Sales of accessories, manuals, or parts for Epson products
Assistance with Extra Care Road Service
Assistance in locating your nearest Authorized Epson
Reseller or Service Center
Customer relations
Epson technical information library fax service--also
available directly by calling (310) 782-4214
Product literature with technical specifications on current
and new products.
When you call for technical assistance, be ready to identify your
system and its configuration, and provide any error messages
to the support staff. See Appendix A for more information.
If you purchased your computer in the United States, Epson
also provides Extra Care Road Service. Your ActionNote
package should contain a packet describing this program.
If a packet is not included, call the Epson Connection. For your
convenience there is a sticker located on the bottom of your
computer with the number to call for assistance.
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Introduction