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Using the Error Indicators
You can identify many common printer problems with the
lights on the control panel. If your printer stops working and
the lights are on or flashing, use the following table of panel
light patterns to diagnose the problem, then follow the
recommended corrective measures.
State of
panel light
Beep
pattern
Problem and solution
n Paper Out
n Pause
•••
No paper is loaded in the printer.
Load paper in the printer. The Paper Out light
turns off and the printer resumes printing.
•••
The paper is not loaded correctly.
Remove and reload paper correctly. See
“Loading Paper” in Chapter 3.
f Paper Out
n Pause
• • • • •
Paper has jammed in the printer.
To clear the paper jam, see “Clearing a Paper
Jam” later in this chapter.
f Ribbon
n Pause
• • • • •
Ribbon has jammed.
Remove and re-install the ribbon cartridge. See
“Replacing the Ribbon Cartridge” in Chapter 7.
f Paper Out
f Ribbon
n Pause
• • • • •
The loaded paper may be thicker than the
specified ranges.
Press the Pause button. The printer starts printing
very slowly. Make sure that the paper thickness is
within the specified ranges. See the paper
specifications in Appendix A.
f Pause
−
The print head is overheated.
Wait a few minutes; the printer will resume
printing automatically once the print head cools.
8
Troubleshooting
R
Peony Rev.C
A5 size Chapter 8
98/01/07 DR, pass 4
Troubleshooting 8-3