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Incorrect characters are printed.
Cause What to do
Your printer and the
computer may not be
communicating correctly.
Make sure that you use the correct
interface cable and that the
communications protocol is correct.
The wrong character table is
selected in your software.
Select the correct character table using
your software or DIP switch 1 as
described in Chapter 4. Note that the
character table setting in your software
overrides the setting selected with the
DIP switch.
The font selected using the the control panel does not print.
Cause What to do
Software settings override the
control panel settings.
Use your software to select the font.
Printing starts too high or too low on the page.
Cause What to do
The top margin setting in
your software may be
incorrect.
Check that the margins are set
correctly in your program. See
“Printable area” in Appendix A.
The size of the paper loaded
in the printer does not match
the paper size setting within
your application software.
Load the correct size of paper, or
change the paper size setting within
your application software or printer
driver to match the size of paper you
are using.
L
Peony Rev.C
A5 size Chapter 8
98/01/07 DR, pass 4
8-16 Troubleshooting