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Automated telephone services
Service Access
EPSON SoundAdvice For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call
(800) 442-2110
.
EPSON FaxAdvice Access EPSON’s technical information library by
calling
(800) 442-2110
. You must provide a return
fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call
(800)
442-2110
.
EPSON also provides technical support and information on the
installation, configuration, and operation of EPSON products. Dial
(800) 922-8911, (310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to
6 P.M., Pacific Time, Monday through Friday.
Before you call, please have the following information ready:
T Product name
T Product serial number
T Computer configuration
T Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts
from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada,
please call (800) 873-7766 for dealer referral.
Note:
If you need help using software with an EPSON product, see the documentation
for that program for technical support information.
C
R
Peony Rev.C
A5 size Appendix c
98/01/07 pass 3
Contacting Customer Support
C-3