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104 Troubleshooting
Printed characters are not what you expected
The print position is not what you expected
The typestyles or characters you sent with your software did not
print.
Cause What to do
The software may not be
properly configured.
Check that the software is correctly
configured for your printer.
The font selected on the control panel does not print.
Cause What to do
Your software may be
overriding your control panel
setting.
Check the font setting in your
application software.
Printing starts too high or too low on the page, or the bottom part
of one page is printed at the top of the next page.
Cause What to do
Your application software
settings may be incorrect.
Check the margin or top-of-form
position setting in your application
software.
Page length does not match the length of the paper.
Cause What to do
The page length setting in your
application may be incorrect.
Check the page length set by your
application software and adjust it if
necessary.