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Contacting Customer Support
If your Epson product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. Check your Pan-European Warranty Document for
information on how to contact EPSON Customer support. They
will be able to help you much more quickly if you give them the
following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you
normally use with your product
Technical Support Web Site
Go to http://www.epson.com and select the Support section of
your local EPSON web site for the latest drivers, FAQs, manuals
and other downloadables.
Epson’s Technical Support Web Site provides help with problems
that cannot be solved using the troubleshooting information in
your printer documentation.