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4 Contents
MAINTAINING YOUR PRINTER 37
Cleaning the Print Head 37
Running the Head Cleaning Utility 38
Examining the Nozzle Check Pattern 39
Replacing an Ink Cartridge 39
Removing and Installing Ink Cartridges 40
Aligning the Print Head 43
Cleaning the Printer 45
Transporting the Printer 46
PROBLEM SOLVING 47
Printer Parts 48
Diagnosing Printer Problems 49
Checking the Control Panel Lights 49
Running a Printer Check 51
Problems and Solutions 52
Problems Setting Up the Printer or Installing Software 52
Printing Problems 53
Print Quality Problems 54
Problems with Paper Feeding 56
Solving Miscellaneous Printout Problems 58
Uninstalling and Reinstalling the Windows Printer Software 59
Where To Get Help 60
Software Technical Support 61