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52 Problem Solving
Problems and Solutions
Here are some troubleshooting tips if you have problems setting up your printer,
installing software, or printing.
Problems Setting Up
the Printer or Installing
Software
The printer makes noise after ink
cartridge installation.
■ The first time you install ink
cartridges, the printer must charge
its ink delivery system for about
two minutes. Wait until charging
finishes (the Ppower light stops
flashing) before you turn off
the printer or it may charge
improperly and use excess ink the
next time you turn it on. If the
printer stops moving or making
noise, but the P power light is still
flashing after 5 minutes, turn off
the printer. If the light is still
flashing when you turn it back on,
contact Epson as described on
page 60.
■ Make sure the ink cartridge clamps
are locked down completely and
no packing material remains in the
printer. Turn off the printer, wait
a moment, then turn it back on to
clear the error.
You’re having problems installing
the printer software.
■ Make sure your printer is turned
on and the printer cable is securely
connected at both ends. Then
carefully follow the installation
instructions on the Start Here
sheet. Also make sure your system
meets the requirements beginning
on page 63.
■ Close your other applications,
including any screen savers and
virus protection software, and
install again.
■ For Windows 2000, if you see an
error message or your software
doesn’t install correctly, you may
not have software installation
privileges. Contact your System
Administrator.
■ For Windows 2000, don’t select
Block under Control Panel>
System> Hardware> Driver
Signing
; select Ignore or Warn
instead.