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The Computer Locks Up
If the computer does not respond to your keyboard entries, try
the following:
1.
Wait a few seconds. Some operations take longer than
others to perform. For example, a spreadsheet program takes
longer to recalculate an entire spreadsheet than to record
one figure. Also, programs involving many calculations can
take several minutes, or even hours, to complete. Be aware
of the task the computer is performing and judge the time
accordingly.
2.
If the computer remains locked up after you’ve waited a
reasonable amount of time, follow the steps in Chapter 2 to
reset the computer.
Note
Changing the execution speed while running an
application program could cause the computer to lock up.
Always exit the program, and turn off the computer
before changing the execution speed.
Diskette Problems
If you have trouble with a diskette, follow these steps to define
the problem:
1.
Is the diskette damaged? To find out, use DISKCOPY to
make a copy of the diskette. Using the copy, repeat the
operation that caused the problem. If the operation works
using the copy diskette, the original diskette is probably
damaged. Discard the original diskette and use the copy
instead.
4-4 Troubleshooting