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Troubleshooting
Error Indicators
You can identify many common printer problems with the lights
on your printer’s control panel. If your printer stops working and
the lights are on or flashing, use the following table of panel light
patterns to diagnose the problem, then follow the recommended
corrective measures.
o
= on,
n
= off,
f
= flashing
Lights Problem and Solution
o S
Paper Out
No paper is loaded in
the printer.
Load paper in the sheet
feeder; then press the
E
Load/
Eject button to turn this light
off. The printer resumes
printing.
The paper is not
loaded correctly.
Remove and reload the
paper; then press the
E
Load/
Eject button to turn this light
off.
f S
n B
n A
Paper Jam
Paper has jammed in
the printer.
Take all the paper out of the
feeder, and reload the paper;
then press the
E
Load/Eject
button to turn this light off. If
the light continues to flash,
turn off the printer and gently
pull all the paper out of the
printer. If it tears and pieces
remain inside the printer,
open the printer cover and
remove the pieces of paper.
Turn on the printer and try
again.
f B
Ink Low (black ink cartridge)
The black ink cartridge
is nearly empty.
Obtain a replacement black
ink cartridge (S020093).