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Troubleshooting
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Where to Get Help
If your printer is not operating properly and you cannot solve the
problem using the troubleshooting information in your printer
documentation, contact customer support services for assistance.
We will be able to help you much more quickly if you give us the
following information:
Serial number of your printer
(The serial number label is on the back of the printer.)
Printer model
Brand and model of your computer
Printer software version
(Click
About
in your printer driver.)
Windows version you are using
Software application(s) you normally use with your printer
and their version number(s)
For United Kingdom and the Republic of Ireland Users
If you purchased your printer in the UK or in the Republic of
Ireland, EPSON (UK) Limited provides a range of customer
services and technical support.
World Wide Web
If you can connect to the Internet and have a Web browser, you
can access our Web site at
http://www.epson.co.uk
. Here you
will find information on the latest EPSON products, software
drivers, online user guides, and answers to frequently asked
questions.