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Problem Solver 152
User’s Guide
INK CARTRIDGE
THIS MAY VOID EPSON’S
WARRANTY.
DO YOU ACCEPT THIS?
<ACCEPT DECLINE>
Non-genuine ink
cartridge is installed.
This may void EPSON’s
warranty.
Select DECLINE (press the button) to
replace the ink cartridge with a genuine
Epson ink cartridge. Selecting ACCEPT (press
the button) may void EPSON’s warranty.
See “About ink cartridges” on page 124.
See “Replacing ink cartridges” on page
125.
INK CARTRIDGE ERROR
PLEASE INSTALL THE CORRECT
CARTRIDGE
An ink cartridge that
cannot be used with
this printer is installed.
Remove the ink cartridge, and install an ink
cartridge that can be used with this printer.
See “About ink cartridges” on page 124.
See “Replacing ink cartridges” on page
125.
INK CARTRIDGE ERROR
CHECK CARTRIDGE
REFER TO THE MANUAL
An ink cartridge with
the wrong product
code is installed.
Remove the ink cartridge, and install an ink
cartridge with the correct product code.
See “Replacing Ink Cartridges” on page
122.
INK CARTRIDGE
REPLACE INK CARTRIDGE
The ink cartridge is
expended.
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page
122.
COMMAND ERROR
CHECK DRIVER SETTINGS
Damaged data has
been sent to the
printer.
Stop printing, and press the button for 3
seconds.
The printer receives
data with a wrong
command.
The installed printer
driver is not correct for
the printer.
Stop printing, and press the button for 3
seconds. Then make sure that the installed
printer driver is correct for the printer.
PAPER CUT ERROR
PRESS THE MENU BUTTON TO
MOVE THE CUTTER TO
REPLACEMENT POSITION
Paper is not cut
correctly when Roll
Auto Cut On s
selected.
❏ Release the paper lever, and then
remove the uncut paper. Finally, set the
paper lever to the secured position.
See “Feeding or ejecting troubles” on
page 164.
❏ Paper cutter may be blunt. Replace the
paper cutter.
See “Replacing the Cutter” on page
128.
PAPER CUT ERROR
REMOVE UNCUT PAPER
(The following messages also
appears:
OPEN FRONT COVER TO SEE
CUTTER REPLACEMENT LABEL.
SEE LABEL TO REPLACE CUTTER
CLOSE FRONT COVER)
PAPER SKEW
LOAD PAPER PROPERLY
The paper is not
loaded straight.
❏ It may not be printed in the printable area
properly.
❏ Load the paper straight.
See “Using Roll Paper” on page 29.
See “Using Cut Sheet Media” on page
35.
Error messages Description What to do