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Problem Solver 155
User’s Guide
When the maintenance call error occurs
A maintenance call warns you to replace the consumables with a new one very soon. If MAINTENANCE
CALL XXXX is displayed on the LCD panel, contact your dealer and tell them the maintenance call code. If
you continue to use the printer, the service call error occurs.
CARRIAGE LOCKED
RELEASE THE CARRIAGE LOCK
Print head is locked. Remove the protective materials from the
print head to release the print head.
See “Transporting the Printer” on page
147.
PRINTER ERROR
RESTART THE PRINTER
Some errors have
occurred.
Turn the printer off, and after a while turn it on
again.
MAINTENANCE REQUEST NNNN A part used in the
printer has nearly
reached the end of its
life. "NNNN" shows the
code of the part.
Note the code and contact your dealer.
See “When the maintenance call error
occurs” on page 155.
SERVICE CALL ERROR NNNN
PLEASE CONTACT TO THE REPAIR
CENTER
If 1133 or 1137
appears, the print
head may be locked.
Remove the protective materials from the
print head to release the print head.
See “Transporting the Printer” on page
147.
If the print head is already removed, turn the
printer off, and plug the power cord into the
electrical outlet or the AC inlet of the printer
properly, and then turn the printer on and off
a few times.
If 3000 appears, the
power cord is not
plugged into the
electrical outlet or the
AC inlet of the printer
properly
Turn the printer off. Plug the power cord into
the electrical outlet or the AC inlet of the
printer properly. Then, turn the printer on and
off a few times. If this message appears on the
LCD panel again, note the code and contact
your dealer.
See “When the service call error occurs”
on page 156.
A fatal error has
occurred.
Turn the printer off, leave it for a while, and
turn the printer on again. If this message
appears on the LCD panel again, note the
code and contact your dealer.
See “When the service call error occurs”
on page 156.
Error messages Description What to do